Vanilla Chai Body Lotion

Indulge your skin in luxurious hydration with our Vanilla Chai Body Lotion. This rich, nourishing blend features the comforting scent of warm vanilla and spiced chai. The velvety texture glides onto your skin, delivering long-lasting moisture and a delightful fragrance that lingers throughout the day. Enriched with rosehip oil, shea butter, and botanical extracts, this lotion works to restore, soften, and protect your skin, even during harsh winter months. The formula absorbs quickly, ensuring no greasy residue, so you can enjoy soft, smooth skin without delay.

Key Features:

1. Deep Hydration: This body lotion is infused with rosehip oil and shea butter to deliver intense, long-lasting moisture, making it ideal for dry, flaky, or winter-weary skin. Rosehip oil is rich in essential fatty acids and antioxidants, which help nourish and rejuvenate the skin barrier.

2. Nourishing Botanicals: Formulated with natural botanical extracts, including aloe vera and vitamin E, this lotion provides additional nutrients that help protect, heal, and improve your skin’s texture.

3. Non-Greasy Formula: Enjoy the lightweight texture that absorbs quickly, leaving no sticky or greasy residue. It allows you to get dressed immediately without discomfort.

4. Luxurious Fragrance: The soothing blend of sweet vanilla and warm spiced chai creates a cozy, indulgent aroma perfect for the fall and winter seasons.

5. Clean & Gentle Ingredients: Free from parabens, sulfates, and harsh chemicals, this lotion is gentle on the skin and safe for daily use. It’s also cruelty-free and made with ethically sourced ingredients.

How to Use:
Apply a generous amount of Vanilla Chai Body Lotion to clean, dry skin. Focus on areas that need extra hydration, such as elbows, knees, and hands. Massage gently until the lotion is fully absorbed. For best results, use daily, especially after showering or bathing, to lock in moisture and keep your skin soft and hydrated.

Caution:
For external use only. Avoid contact with eyes. If irritation occurs, discontinue use and consult a healthcare professional. Keep out of reach of children.

Refund Policy

For all of our skin care products that we sell, for sanitary purposes we do not accept returns or exchanges for refunds.We are also not responsible for any products that melt during transit. Please refer to our frequently asked questions to see how to solidify the product if melted.

For Clothings, bags, and jewelry. You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.it is the customer's responsibility to pay for the shipping fees for items being returned. 

If a customer inputs the wrong address and was delivered to that address. Duma Mbili will not be held responsible. No refunds or replacements will be issued.

Our whipped body butters if subjected to heat may melt. For this reason, we do not offer any refunds or replacements on melted products. If possible please retrieve your items immediately as they are delivered to avoid heat exposure. 

Shipping Policy

Our current processing time for orders is 5-7 business days, excluding weekends and holidays. We do offer free (2-5 day) shipping on any orders over $50 within the USA.  

Shipping During Warm Weather (Spring Through Summer)

Based on the high temperatures in the Spring/Summer months please ensure that you track your order and retrieve your items as soon as they arrive to avoid any melting that may occur in the high temperatures.  We assume no responsibility for melting issues and orders will not be replaced or refunded.  

Incorrect Address

If a package is returned due to an incorrect address inputted on the order, it is the customer's responsibility to pay for the item to be shipped back to the correct address. If you choose to have a refund, once we received the returned package we will issue a refund excluding the original shipping cost. 

You may email shameem@dumambili.com within 12 hours of placing your order to make any changes to your address. Once the 12 hour timeframe has passed, no changes will be made. If a package is shipped and returned due to an incorrect address inputted on the order, it is the customer's responsibility to pay for the package to be shipped back to the correct address. If you choose to have a refund, once we received the returned package we will issue a refund excluding the original shipping cost. 

Delivery Issues

We make every effort to get your order to you on time, however once we drop off your order at the carrier, we have no control on delays, lost or stolen packages. Please contact USPS if you have any delivery concerns. Duma Mbili is not held responsible or liable for any lost, damaged or stolen packages. 

If a customer inputs the wrong address and was delivered to that address. Duma Mbili will not be held responsible. No refunds or replacements will be issued.

Shipping FAQs

1. Where do you ship?

We offer world wide shipping. Including APO/FPO.

International Orders: If there are additional taxes, customs fees  or  any other fees associated with your order. This will be billed to the customer.

2. Do you ship to PO Boxes?

We do offer shipping to PO Boxes and US-based courier forwarding services.

3. What If my products melt during transit? 

During transit and during warmer months, your products are prone to changing textures such as softening or even melting due to extreme temperatures.

If this occurs, prior to opening your jar, place the items in your refrigerator for a few hours to allow them to harden. DO NOT OPEN TO CHECK FOR MELTING BEFORE REFRIGERATION. This can cause spilling which will result in loss of product.

Our hand-whipped process adds tiny air bubbles that increase the volume, just like whipping cream. If a whipped product melts, the air bubbles collapse and the volume is decreased. 

So, although the jar was filled to the top initially, there will be less volume in the container (since it has deflated) and the container may actually look half full.

After cooling, a melted Whipped Butter will be the consistency of a body balm and is still a great moisturizer!

4. Can I change an incorrect address?

You may email shameemn@dumambili.com within 12 hours of placing your order to make any changes to your address. Once the 12 hour timeframe has passed, no changes will be made. 

5. How do I track my order? 

Upon your order being shipped, you will receive your tracking number via email. Please ensure that your email address is correct. 

6. My order says it was delivered but I have not received my package. What do I do?

If this occurs, please contact your local Post Office to resolve this issue. Once your order has been shipped.

Duma Mbili is not held responsible or liable for any lost, damaged or stolen packages. 

By completing a purchase with Duma Mbili you are agreeing to our terms and policies.